Australian consumers turn away from influencer marketing
Australian consumers
are increasingly sceptical of influencer marketing, with new research showing
it is viewed far more negatively than general advertising.
That’s according to a
study that found negative sentiment due to concerns about hidden promotions,
authenticity, and influencer credibility. The third wave of the Community
Sentiment Tracker by Roy Morgan found that 56 per cent of
Australians view influencer marketing negatively, 6 per
cent positively, and 37 per cent neutrally.
Age was the main
dividing factor, with negative sentiment more than doubling from 18-24-year-olds
to those 65 and over. Younger Australian consumers were
more likely to buy after seeing influencer promotions, at 28
per cent compared to 13 per cent overall.
Nearly one-third of
Australians encounter influencer marketing several times daily, yet only 61 per cent reported thoroughly ‘understanding’ the term.
Fifty-three per cent feel confident identifying paid promotions, while 29 per cent have little or no confidence.
A lack of clarity
raises concerns about disclosure, with most Australians wanting influencers to
clearly indicate when content is advertising. Seventy-nine to eighty-four per
cent said undisclosed content would harm their perception of the brand or influencer.
More broadly, distrust
in advertising has risen to 41 per cent, while positive
sentiment has fallen from 17 to 13 per
cent. Only 14 per cent believe advertisers have the
community’s best interests at heart, while 29 per cent
cite commercial motives as the main reason for distrust.
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